Cloud Solutions Engineer

 

Overview:

Works in our Information Systems Department, specifically the Information Systems Application section, as a Cloud Solutions Engineer. You will establish security templates/standards and best practices while managing and optimizing our Microsoft 365 environment. Our team values innovation, efficiency, and a proactive approach to problem-solving.

Responsibilities:

  • Microsoft 365 Administration:
    • Fully manage the Microsoft 365 environment and its capabilities.
    • Learn, implement, and support emerging Microsoft 365 tools and apps.
    • Coordinate with Training to establish procedures and processes.
  • Security Implementation:
    • Implement and support security policies, such as data retention.
    • Support anti-spam filtering, logging, and email tracking.
    • Manage mobile devices through Mobile Device Management (MDM) solutions like MS Intune.
  • User Support:
    • Provide on-site support for Microsoft 365 issues.
    • Support Single Sign-On using Active Directory Federation Services with Multi-Factor Authentication and Azure.
    • Troubleshoot high-level issues with Microsoft 365 apps.
  • Scripting and Automation:
    • Perform administrative tasks and reporting using PowerShell.
    • Develop scripts for automating processes within the environment (Power App, Power Automate).
  • Active Directory Management:
    • Conduct audits to reconcile users.
    • Create and manage security and distribution groups.
  • SharePoint and Documentation:
    • Update, contribute, and maintain SharePoint team sites.
    • Create user guides and instructional documents for end-users.
  • User Management:
    • Handle the onboarding and offboarding of users.

Skills:

  • Strong problem-solving, critical thinking, and analytical skills.
  • Expertise in user training and support.
  • Creative thinker with the ability to implement ideas.
  • Proficient in Microsoft 365 administration.
  • Familiarity with email security/gateway and retention apps (e.g., Mimecast).

Requirements:

  • Experience implementing Microsoft 365 solutions.
  • Knowledge of Microsoft SharePoint.
  • Understanding of Microsoft Security using Active Directory, Azure Administration, and Microsoft 365 online.
  • Basic scripting and development skills using PowerShell.
  • Experience with Azure and Intune.
  • Proficiency in administering Teams, Office, Outlook, Power App, Power Automate, Power BI, and SharePoint

Experience:

  • Degree in computer Science, Information Technology, Software Engineering, Computer Engineering
  • Or
  • 5+ years' experience in implementing and supporting Microsoft 365 ecosystem
  • 1 or more Microsoft Certifications: Developer Associate, Modern Desktop Administration Associate, Teamwork Administrator Associate, Fundamentals or Enterprise Administrator

Salary is commensurable with qualifications, based on a annual salary range of $85,000 - $110,000.

 

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