Information Systems Intern

 

The Information Systems Intern will gain hands-on experience in an experienced IT environment supporting District Attorneys throughout the state. This internship offers an opportunity to develop both technical and professional skills while contributing to a team supporting roughly 900 end users across Tennessee. Interns will be mentored by experienced IT professionals and participate in real-world IT operations, support, and project work.
 
Responsibilities:
  • Assist in imaging systems using standardized tools and processes for new deployments and hardware replacements.
  • Support System sanitization process for decommissioned or surplus equipment, ensuring compliance with data security policies.
  • Provide tiered support, low to high-level, to end users for hardware, software, and peripheral issues.
  • Provide ticket resolutions, documentation, and escalation processes within the Helpdesk.
  • Shadow and support infrastructure staff with basic tasks related to networking, backups, and system monitoring.
  • Participate in infrastructure and IS team meetings, contributing ideas and understanding project workflows and priorities.
  • Collaborate with IS staff on cross functional initiatives, including training, documentation creation, and user education.
  • Assist with inventory tracking, asset tagging, and system audits.
  • Learn and uphold cybersecurity best practices with a government IT environment.
  • Explore tools such as Office 365, AWS services, VoIP systems, case management platforms, digital evidence systems and video/audio editing/redaction.
Learning & Development Opportunities:
  • Exposure to enterprise-level operations in a public sector environment.
  • Experience with common business tools as well as advanced AI tools.
  • Mentorship from experienced engineers in infrastructure, cloud, and applications.
  • Develop professional skills in communication, collaboration, documentation and customer service.
Expectations:
  • Interns may be expected to lift and move hardware, up to 25 lbs, and perform tasks at various locations across the state.
  • Must maintain a high level of confidentiality and professionalism.
This position will pay $15-$18 per hour with an expected start date of January 2026.
 
To apply: please send a cover letter, resume, transcript, and three references to bllavalle@tndagc.org by December 12, 2025.